Terms and Conditions

As of November 2024, v1.0

1. Acceptance of Terms

By accessing or using our Site and Services, you agree to comply with and be bound by these Terms, including any updates or changes. Prose reserves the right to modify these Terms at any time, and continued use of the Site after such modifications constitutes acceptance of the new terms.

2. Use of Site and Services

The Site and Services are provided for lawful purposes related to exploring Prose's software, managing user accounts, creating login credentials, and processing payments. You agree to use the Site and Services responsibly and in compliance with these Terms and all applicable laws.

Prohibited activities include, but are not limited to:

  • Unauthorized access or misuse of the Site, Services, or user accounts;
  • Circumventing or compromising the security of the Site or Services;
  • Any activity that could disrupt or harm the Site or Services.

3. User Accounts and Credentials

Users may create and manage accounts on the Site. You are responsible for maintaining the confidentiality of your login credentials and account information. Any activity under your account is your responsibility, and you agree to notify Prose immediately if you suspect any unauthorized use of your account.

Prose reserves the right to suspend or terminate accounts that violate these Terms or engage in unauthorized activities.

4. Payments and Subscription Terms

By using our Services, you agree to pay the fees associated with the software or services as outlined on the Site. Payments may be one-time or subscription-based. Accepted payment methods are displayed during the payment process.

  • Billing: Subscription fees are charged based on the billing cycle chosen (e.g., monthly, annually).
  • Auto-renewal: Subscriptions may automatically renew unless canceled in advance of the renewal date.
  • Refunds: Refunds may be available according to Prose's refund policy, as detailed on the Site.

Users may cancel their subscriptions or request modifications to billing by contacting Prose support.

5. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, software, and tools, is the intellectual property of Prose and protected by copyright and trademark laws. Users are granted limited, revocable, non-exclusive licenses to access the Site and Services for personal or business use but may not copy, modify, distribute, or reverse-engineer any part of the Site or Services.

6. Privacy

Prose is committed to protecting user privacy. Please refer to our Privacy Policy for information on how we collect, store, and handle personal information, including data related to login credentials and payment information.

7. Software Licensing

Prose grants users a limited, non-exclusive, and non-transferable license to use our software as outlined in their specific licensing agreements. Redistribution or reverse engineering of the software is strictly prohibited. Users must adhere to all restrictions regarding account management and the creation of multiple accounts under a single subscription, if applicable.

8. Disclaimer of Warranties

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9. Limitations of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

10. Modifications to Terms

Prose reserves the right to update or modify these Terms at any time. Such changes will be effective upon posting to the Site. Prose may also notify users by email or other forms of communication regarding significant changes to these Terms. Continued use of the Site and Services constitutes acceptance of modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Missouri, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in Missouri for any dispute arising from these Terms or your use of the Site and Services.

Contact Us

If you have any questions regarding these Terms, please contact us at [email protected].

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